CLOSED PILOT · WAITLIST OPEN

Passive capture of enterprise work

Passive capture of enterprise work

Captures how a team really works and turn it into structured, LLM usable documentation. No setup, no IT.

Captures how a team really works and turn it into structured, LLM usable documentation. No setup, no IT.

ANALYZINGai_pipeline.log
CAPTURE
Processing desktop activity
LIVE
DETECT
—
MODEL
—
OUTPUT
—
ANALYZINGai_pipeline.log
CAPTURE
Processing desktop activity
LIVE
DETECT
—
MODEL
—
OUTPUT
—

No setup, no IT project. Works on any desktop.

No setup, no IT project. Works on any desktop.

HOW IT WORKS — PROCESS RECONSTRUCTION

Tie your knowledge to the

company not to individuals.

WORKFLOW SEGMENTSsession_20240423.flow
EMAIL & INTAKE
0:245 events
Locating and reviewing the incoming request
CROSS-TOOL UPDATE
0:317 events
Syncing information across internal systems
RESOLUTION & CLOSE
0:194 events
Confirming outcome and closing the case
SEGMENTS
3
DURATION
1:14
CONTEXTS
3
PROCESS DOCcomplaint_handling_v1.md
Customer Complaint Handling
01
Open inbox and locate complaint by invoice ID
02
Verify order details and draft acknowledgment
03
Log tracking number in Notion case database
04
Update CRM case status to Pending Resolution
05
Send resolution email to customer
06
Confirm resolution with customer
07
Mark ticket as Resolved

Subtrace segments activity into contexts, then structures each into documentation, optimize for LLM search.

CLOSING THE GAP

Keep all processes mece and

up to date.

PROCESS COVERAGE5 departments · 6 process types
0/ 22 documented
Onboarding
Escalation
Tooling
Reporting
Compliance
Handover
Customer Support
Claims Processing
E-Com Operations
Finance
Fulfillment
Documented
Undocumented
Out of scope
0% coverage

Coverage updates in real time as recordings are processed.

THE TEAM BEHIND

Built by enterprise insiders for

AI & process intelligence.

FAQ

Common questions.

Do we need to integrate with our existing tools?

No. Subtrace works at the desktop level, no API connections, no IT project, no system access required. It installs in minutes and captures what's already visible on screen.

Do we need to integrate with our existing tools?

No. Subtrace works at the desktop level, no API connections, no IT project, no system access required. It installs in minutes and captures what's already visible on screen.

How long until we see first results?

First process drafts are ready within hours of recording. A full process library for a department typically takes 2–3 weeks of passive capture, depending on process frequency.

What does Subtrace actually capture?

Screen-level actions: clicks, inputs, tool switches, sequences. Not audio, not off-screen activity. The system infers intent from visible actions only — it documents what your team does, not who they are.

Is this a replacement for our current process documentation?

Yes. It replaces manual documentation entirely and keeps it up to date automatically no workshops, no Visio, no outdated wikis.

Is it employee surveillance?

We analyze processes, not individuals. There is no individual tracking, no performance evaluation, and no rankings. Data is aggregated and analyzed anonymously.

What about data security and privacy?

All data will be automatically stored in Frankfurt/ within the EU. Alternatively, it can stay local or in your private cloud. Sensitive fields (passwords, PII) are masked automatically before any data leaves the machine.

What stage is Subtrace at?

We are in closed pilot with select operations teams in Berlin. Waitlist priority goes to teams with active knowledge risk, key person departure, audit deadline, or rapid hiring.

Your team knows more
than your docs do.

Onboarding pilot teams now. Priority to teams with active knowledge risk, key person departure, audit deadline, or rapid hiring.